WhatsApp for Bangalore Leads: Routing, Speed, and What to Track

In this city the high-intent click is often WhatsApp, not a CRM form. Academies, rentals, clinics, and bakeries close on chat. The leak is response time and the missing script after “hi.”

Make WhatsApp a channel, not a personality

1. One business number on the site, ads, and GBP. You can change it later from the Scene Coding admin panel.
2. A greeting that asks one qualifying question (course, date, location, budget band).
3. Business hours auto-reply that still captures the query.
4. Labels: new, booked, junk. Otherwise you will re-ask the same person twice.
5. A human SLA: minutes for ads traffic, not “we’ll get back tomorrow.”

Ads into WhatsApp

Click-to-WhatsApp campaigns work when the first message is pre-filled and someone is actually online. They fail when five people share one unlocked phone. Pair with paid media and a landing page that still exists for people who will not chat.

We wire WhatsApp on websites we ship. See contact to brief a build.